Shipping policy

At Bless My Gift, we are committed to ensuring a smooth and efficient shipping experience for our customers. Please take note of the following shipping policy:

1. Processing Time: Orders are typically processed and dispatched within 5-10 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Methods: We offer various shipping methods to accommodate different preferences and delivery needs. These may include standard shipping and local delivery. The available shipping options will be presented to you during the checkout process.

3. Shipping Rates: Shipping rates are calculated based on the weight and size of the package, the shipping method selected, and the destination address. You will be provided with the shipping cost at the checkout before finalising your order.

4. Delivery Timeframes: Delivery times vary depending on the shipping method chosen and the destination address. While we strive to provide accurate estimated delivery times, please note that unforeseen circumstances such as weather conditions or carrier delays may affect delivery schedules.

5. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the progress of your delivery online.

6. Incomplete or Incorrect Addresses: It is the customer's responsibility to ensure that the shipping address provided is accurate and complete. We are not liable for any delays or non-delivery resulting from incomplete or incorrect address information provided by the customer.

7. Delivery Attempts: If the delivery attempt is unsuccessful, the carrier may leave a notification card with instructions for arranging re-delivery or picking up the package from a designated location. It is the customer's responsibility to follow these instructions to ensure successful delivery.

8. Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to investigate the issue and resolve it promptly.

9. Shipping Policy Updates: We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying customers through other channels.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team for assistance.